Simply fill out the no-hassle Return/Exchange form on the back of your original invoice and place it in the package with your return. If you no longer have your invoice, click HERE to print one from our website and reference your original order number. Then, ship your return package to our Canadian Return facility located at 1149 Martin Grove Rd in Etobicoke, ON M9W 4W7 (Note: we recommend shipping your package via Canada Post as this is generally the most cost effective option. Be sure to keep your receipt as this will contain your return tracking number!)
Please note, it does take time for the merchandise to reach our Canadian Return Facility and then ship back to our location in Slinger, Wisconsin. We appreciate your patience and will process your return as soon as possible. Returns made within 30 days of original purchase will be issued a refund in the form of original payment; after 30 days, in the form of a gift card. Please note, this time frame will be extended around the holiday season.
For more information on Canadian Returns, please click HERE.
**Prepaid Return Labels are not valid for Canadian return shipments.